Hi Morsel, Thank you for posting your query on Microsoft Community. I understand that you are facing issues with audio on Windows 10. This issue could occur if there is issue with audio drivers. In order to help you better, please provide the information: 1. Are you getting any error message? What is the make and model of the Computer?

Dec 16, 2002 - Missing ADPCM audio codec under WinXP - Please help. I'm using MS Media Player 9 under WinXP and when I load the files, it tries to download a missing codec. Installing the AC3 codec doesn't solve the problem either.

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Refer to the below steps and check if it helps. Method 1: I suggest you to perform the Hardware and Devices troubleshooter and check if it helps. Click on search bar next to Start Menu. Type “ Troubleshooting” without the quotes and click on Troubleshooting. Click on View All on the left panel of the screen.

Click on Hardware and Devices. Click on Next and follow the prompts to run the troubleshooter. If the issue still persist, refer to the below method.

Method 2: I suggest you to run the Windows update troubleshooter and try to update audio driver from device manager. Step 1: Try to run the Windows update troubleshooter and install the latest updates. Click on search bar next to Start Menu. Type “ Troubleshooting” without the quotes and click on Troubleshooting. Then click on View All on the left panel of the screen. Click on Windows Update.

Step 2: Try to update the audio driver and check if it helps. Press Windows Key + R Key. Then type “ devmgmt.msc” without the quotes and hit on Enter Key. Expand Audio inputs and outputs. Right click on the driver and click on Update driver software.

Reply to us with the information, so that we can assist you better. Get back to us if you need any further assistance on Windows related issues and we will be glad to help. Hi, Thank you for the reply. I will surely help you with this. Did the issue started after installing recent Windows Update? If yes, what is the Knowledge Base article number of the Windows Update which was installed recently?

To view Windows Update history follow these steps: a. Click on Start and type Windows Update settings. Click on Advanced Options. Click View Update your History.

I suggest you to uninstall the Windows Update which was installed recently and check if it helps. Click on Start and type Programs and Features in the search box. Open it and click on View installed Updates in the left pane. Right-click on the Update you want to uninstall and click on Uninstall.

Restart the computer and check if the issue persists. Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further. Hi, Thanks for the update on the issue. The driver might not installed properly, please try these methods. Method 1: Try installing the driver • Press Windows key + R • Type devmgmt.msc • Expand Other devices and select the Audio Device on High Definition Audio Bus and CODEC driver • Right click and select Uninstall • Restart the computer After restarting the computer, please download the latest audio driver available for your computer from the link below: Method 2: Check in compatibility mode. Download the audio drivers from manufacture's websites for Windows 10, if there no drivers available for Windows 10, d ownload the latest driver from the manufacturer’s website and try installing it in compatibility mode.